We are working with a global leader in the software sector who are on the search for a Customer Success Executive to join their commercial team. You will be responsible for engaging with existing clients helping onboard them, dealing with product queries, training, software issues, and ultimately subscriptions and renewals.
It will be your responsibility to ensure the success of your allocated accounts through professional, articulate and first class customer service, and utilising your performance and communication with the clients to scope out upgrade possibilities, increases in users, and fend off any desire to change service providers.
This role offers an excellent opportunity for personal and professional development within a dynamic sales team while working towards realistic targets, with an uncapped commission structure.
Key experience and skills required in candidates applying for this role:
- 1 – 3 years software/tech sales/account management experience
- Are confident, self-motivated and professional
- Have great communication skills, both verbal and written
- Have excellent time management skills
- Enjoy working to targets
This is a fantastic second sales role in software/tech sales, and offers an attractive package which will be appropriate to your skills and experience. They also offer generous benefits, including a contributory pension and private dental and medical care. Due to their location this role is commutable from Ely, Huntingdon, Cambridge, Newmarket, Royston, Haverhill and Bedford.
For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period.
Please upload a Microsoft Word version of your CV where possible, excluding textboxes or images, as this can affect the consultant’s job matching process and therefore your details may not be picked up for a role.